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Privacy Policy

Effective Date: 25 April 2025

This Privacy Policy describes how Wavense ("we", "us", or "our") collects, uses, discloses, and protects your personal information. Wavense is a product owned and operated by Sekurah, under the legal entity Rocketeers Consultation Group Pty Ltd, registered in Australia with ACN: 636 627 015.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to the following websites:

1. What Information We Collect

We may collect the following types of personal and non-personal information:

Personal Information:

  • Name
  • Email address
  • Organisation and role
  • Contact details
  • Account credentials (username, encrypted password)
  • Feedback, comments, or survey responses

Technical Data:

  • IP address
  • Browser type and version
  • Time zone and location
  • Usage data and interaction logs
  • Cookies and device identifiers

2. How We Collect Your Information

We collect information through:

  • Direct user input (forms, registrations, contact)
  • Automated data collection (via cookies, tracking scripts)
  • Third-party services (e.g. login/authentication, analytics)

3. Why We Collect Your Information

We collect your data to:

  • Provide and improve Wavense services
  • Respond to enquiries and support requests
  • Customise content and functionality
  • Monitor usage and detect issues
  • Comply with legal and regulatory obligations

4. How We Use and Share Your Information

We will not sell or rent your personal information. Your data may be shared:

  • With trusted service providers or partners assisting with functionality (e.g. cloud storage, analytics)
  • When legally required (e.g. subpoenas, law enforcement requests)
  • To protect Wavense users and infrastructure from security threats

Note: As Wavense is a product of Sekurah, you may occasionally receive communications from email addresses ending in @sekurah.com.

5. Data Storage and Security

We use industry-standard security practices to protect your information:

  • Encryption in transit and at rest
  • Access controls and multi-factor authentication
  • Regular security reviews and audits

Despite our best efforts, no method of transmission or storage is 100% secure. You use our services at your own risk.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain session information
  • Remember preferences
  • Track usage for analytics

You can disable cookies through your browser settings; however, some features may not function properly as a result.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide the services you've requested
  • Comply with legal, tax, or regulatory requirements
  • Resolve disputes or enforce agreements

You can request deletion of your data by contacting us (see Section 10).

8. Third-Party Services

We may engage third-party tools and providers to support our platform, including:

  • Cloud Hosting: Amazon Web Services (AWS), Vercel
  • Analytics: Google Analytics, Plausible Analytics
  • Monitoring/Tracking: Sentry.io
  • Support/Communication Tools: Email (via Sekurah.com)

These providers are bound by their own privacy policies, and we ensure contractual safeguards are in place.

9. Your Rights Under Australian Privacy Law

As an Australian resident, you have the right to:

  • Access your personal data
  • Correct inaccurate or outdated data
  • Request data deletion
  • Remain anonymous or use a pseudonym, where lawful and practical
  • Lodge a complaint if you believe your data has been mishandled

We will respond to all requests and complaints within a reasonable timeframe.

10. International Users & GDPR Notice (If Applicable)

Although Wavense primarily serves Australian users, international visitors (including from the EU) should note:

  • We act as a data controller for any personal data you provide.
  • We rely on your consent or legitimate interest to process your data.
  • You may request data access, correction, deletion, or portability under GDPR.
  • We will act upon GDPR requests within 30 days of verification.

11. Children's Privacy

Wavense is not intended for use by individuals under the age of 18. We do not knowingly collect data from children. If you believe a minor has submitted data to us, please contact us for immediate removal.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date.

13. Contact Us

For any questions, access requests, complaints, or data deletion requests, please contact:

Wavense – Privacy Officer

Rocketeers Consultation Group Pty Ltd

ACN: 636 627 015

Email: hello@sekurah.com

Websites: